You have to be adult, In Croatia that is over 18, and if you are not, you must have a parent with you or parent or legal guardian sign the Release from Liability form of them.
A valid document (ID, driver licence or passport) is required for rental deposit for two or more days rent.
No need, we provide variety of accessories. Included in rental or tour price is helmet, lock…
Our recommendation is that you wear seasonally appropriate clothing. That means not loose and closed — toe shoe. Remember, don’t forget your photo camera and swimming equipment!
To guarantee a hundred percent availability of bikes and rental equipment and of course guided tours it is wise to make a reservation by phone or e-mail ahead of time. if you’d like to cancel your reservation, please call us 48 hours prior to the rental date/time.
All our tours start position is in the city center, in front of the main gate of amphitheater Arena of Pula; but we can change/adopt on the client’s request.
Sure, we welcome you having your own comfortable ride. We’ll take €12 off the tour price.
If it’s raining few hours before the tour is scheduled to begin, we will call you to cancel the tour. If it begins raining while we are out we will return to the start if you wish, and you will be refunded based on how long we were out.
You do not have to be prepared especially for this rides, except for the Wild Seaside tour. Of course we adopt the rides by the participant’s capabilities. Be relaxed and you will easily handle the physical work. In fact, you may realize your body has been craving this feeling for years!
Of course, we can normally deliver to your hotel, hostel, apartment, rental villa, train station, bus station or airport in the area within ﬁve miles of city center for FREE.
Yes, all our bikes have rear racks suitable for panniers!
Can say that we provide “ﬂat” pedals for everybody, but if you prefer”clip less” SDP, Shimano or similar clip-in pedals, that requires special shoes. Bring your own shoes and we will gladly help you to ﬁt with our pedals or even better bring both your shoes and pedals.
No, we will provide you all of that and also water cage, but not a water bottle, so bring your own water bottle.
If the bike is damaged or stolen it is your responsibility, because you sign for that on the contract when you rent it. Also, if that happens you need to call us as soon as possible that we can do the following actions such as call the local police department and ﬁll out the theft report, etc. You may be charged for the cost of recovery or replacement of the bike. Insurance policy is available for accessories.
Only for accessories. But remember YOU are responsible for the accessories and the bikes you rent as you would be with any other vehicle you rent (car). You should call us immediately if the bike is stolen or bad damaged. In both cases it is your responsibility (even in the case of a stolen bike that was locked at the time) for the wholesale price of the bike what is usually around 500 €.
For accessories you have the option of buying insurance policy at cost of 50 €.
If you rent a bike for a one day, the bike must returned to the Pula Bike within 12 hours of the start of the rental. If the bike has not been returned after 24 hours and the clients didn’t call, the bike is considered stolen and a fee of 500 € will be charged to you when you come back for your deposit document. If you wish to rent a bike for an extended period of time, we recommend to rent a bike for a two or more days
In that case, you just stay where you are, lock your bike and notify us (call us).The Pu la Bike support team will come as soon as possible to check out and repair it or give you another bike immediately.
Yes, every year we buy some new models and replace them with the used one.
Yeah, we do offer discount to groups of 10 people and more; please call us or email for further information.
No, we only give you some tips where to go and for two or more days of rent we give you a city map with the plotted trails.
Of course! All our guided tours are perfectly safe. Our local guides really know the city of Pula and its surroundings.