Istria - CROATIA

GUIDED TOURS TERMS AND CONDITIONS

We advise all our clients to have insurance policy.

Recommends that anyone wishing to ride does so within their limits and that of the conditions around them.

The cost of the tour include English and Italian speaking qualified guide, use of a comfort quality bike, quality helmet, lock, service provider, refreshing drink and a light snack (dried fruits) or lunch packet (not on every tour). Reflective vests and safety lights will be provided for evening tours.

We demand that you arrive approximately 20 minutes before your tour is scheduled to depart so that we can prepare your bike and you can fill out the necessary waiver form.

Recommendation is to wear seasonally appropriate clothing and closed-toe shoes, do not forget your photo camera and equipment for swimming and snorkeling.

There is a possibility to cancel the tour for the safety concerns such as bad weather (strong wind, rain, excessive heat) or other severe conditions. If there is such a cancellation, you may reschedule or request a money refund.

Your reservation may be rescheduled at any time, of course depending on availability.

You take a tour on your own responsibility.

Pula Bike takes no responsibility for anyone who becomes injured or in poor health due to activity or technical failure on the trails.

No responsibility is accepted for losses, expenses due to delays, changes of rides, or other services or because of strikes, accidents, damage, sickness, negligence, weather, war, changes in schedules, or other similar causes.

No responsibility is accepted for losses, expenses due to delays, changes of rides, or other services or because of strikes, accidents, damage, sickness, negligence, weather, war, changes in schedules, or other similar causes.

RENTAL TERMS AND CONDITIONS

We advise all our clients to have insurance policy.

All clients must sign the Release from Liability Agreement prior to rental.

A valid document (ID, driver licence or passport) is required for rental deposit.

Note: personal identifiable information from document will not be used for any other purpose such as trade, sell or otherwise transfer to outside parties; it will be only used for rental deposit purpose.

Of the accessories helmets and locks are provided for free with rental. Helmets are required for all clients under the age of 16.

Bike delivery and bike pick up is free of charge.

The renter must be over 18 or older to rent bike or equipment.

Participants are responsible for the rental equipment, from the time is rented till the time it is returned.

All late returns can be taken into account within the minimum delays, but over that are subjected to overtime charged.

Participants must ride with caution and comply with all traffic laws.

For all bike rentals we provide a reserve bike tube, pump and lock.

The rule is to return all your equipment minimum 15 minutes before closing time in order to allow time to check out.

In the case of the bad weather you can return bike and reschedule the rental, but there are no refunds for that, so if the weather is questionable, please call one hour before to check status.